I am a Plan Administrator

Security

• Two-Factor Authentication (2FA)

Contact Info

• How do I contact Sterling Capital Brokers

Extension of Benefits

• I have an employee who is retiring, can I offer them an extension of benefits
• How do I apply for an extension of benefits for a terminating employee
• What is an extension of benefits

Leave of Absence

• What do I do for employees going on maternity/paternity leave
• How long can employees be on a leave of absence
• What benefits are available to employees going on an approved leave of absence
• How do I determine approval of a leave of absence

Reporting

• How do I run an employee census report on the Sterling Capital Brokers Connect platform
• How do I access my employee payroll deduction reports on the Sterling Capital Brokers Connect platform

Statements

• How do I update the company banking information
• What date is my monthly Sterling Capital Brokers payment date
• What is my monthly Sterling Capital Brokers billing date